Booking and estimates
Availability, response time and price depend on the location, traffic, access, tyre size, stock and the condition found during inspection. An estimate is not a guarantee until the service option and price are confirmed.
Safe and permitted access
The technician may decline or pause work where the location is unsafe, prohibited, inaccessible or unsuitable for mobile equipment. Customers should provide accurate parking, building and roadside information before dispatch.
Tyre fitment and information
The customer should provide accurate vehicle and tyre details. We confirm suitable options using the information supplied, but final fitment is checked before installation. Special-order products may require advance payment.
Customer approval
No additional paid work should proceed without customer approval. If inspection shows that the requested repair is unsafe or unsuitable, we will explain the available replacement or next-step option.
Warranty
Workmanship concerns are assessed in relation to the service performed. New tyre manufacturing defects are handled under the applicable manufacturer’s written warranty. Road hazards, punctures, impact, misuse, incorrect pressure, wear and vehicle faults are excluded. Read the complete warranty information.
Payment and records
Payment is due as confirmed for the job. Keep the invoice or service record because the service date, vehicle and tyre details help us assess later questions.
Contact
Questions can be sent through our contact page or by calling +971 56 220 0777.